Enter your arrival date and the access code sent by your host.
CheckingIn
Admin Dashboard
GuestPortal
Admin Dashboard
Bookings
Bookings
Create a booking to generate a guest link you can send via Airbnb message.
Compliance exports
Generate tourist-statistics and tax files from your confirmed stays. Export/preview only — nothing is submitted to a government portal.
Two separate Italian obligations, both built from the guest data you already collect at check-in:
• SoggiorniAmo / Soggiorno Web — the comune's tourist-tax portal plus its data-interchange layer. Download the Alloggiati tracciato here and import it into Soggiorno Web (no paper self-certification).
• ROSS1000 — regional tourist-movement statistics (GIES). Anonymised, no guest names.
• Quarterly aggregate — the totals you type into the riepilogo trimestrale by hand.
Pick a property and date range, then use the sections below. Everything is export/preview — the portals are never contacted automatically.
The date range filters stays by check-in date and applies to all three exports below (ROSS1000 uses its own single movement date). Preview aggregate totals the period for the riepilogo trimestrale:
• Arrivals = guests who arrived · Presences = guest-nights (guests × nights) · Tax collected = what the portal collected here (excludes stays where Airbnb/Booking.com collected the tax).
• These are for manual entry into the quarterly declaration — nothing is auto-submitted.
Soggiorno Web import (tourist tax)
Alloggiati tracciato (the same 168-char schedine file the app sends to the Questura) for the selected date range — imported into SoggiorniAmo through the Soggiorno Web interchange.
SoggiorniAmo is the comune's mandatory portal to declare & pay the tourist tax; Soggiorno Web is its data-interchange layer that imports overnight-stay data straight from your management software — no paper self-certification. The accepted file is the Alloggiati tracciato, so this reuses the exact schedine format already filed with the police.
• How to file: download this .txt → in Soggiorno Web choose Importa and upload it → confirm in SoggiorniAmo.
• One 168-char line per guest. Stays with incomplete ID data (or a property missing Alloggiati codes) are skipped — you'll get a count; complete those IDs and re-export.
• Requires the property's Alloggiati credentials (used to encode the country/document codes).
• Verify one file against Soggiorno Web's Importa before relying on it, in case the portal expects a specific header/filename.
ROSS1000 movement (tourist statistics)
Real-time submission of the daily anonymised <movimento> to the ROSS1000 web service, using this property's GIES credentials (set in Settings).
ROSS1000 reports daily guest movements (arrivals) for tourist statistics — no names, just nationality, age bracket, sex and nights per guest. One <movimento> per structure per date; a date with no arrivals is still a required zero-declaration.
• Setup: enter the property's GIES credentials (structure ID + username/password) in Settings, then use Test connection. The server also needs the GIES endpoint URL configured (ROSS1000_URL_TEST/PROD).
• Submit movement POSTs that day's movement and stores the confirmation ID. Corrections = re-submit the full day.
• The XML is best-effort until GIES confirms the official tracciato — validate against the sandbox first. Room/bed isn't included (no room model yet).
Properties
Add and configure each property. All content is multilingual.
Settings
Account and portal configuration.
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Payouts (tourist tax)
Connect your Stripe account so guests' tourist tax is paid directly to your bank. CheckingIn never holds your money.
Checking…
Email notifications
Choose which events send you an email.
How the portal works
A quick guide for property owners.
Property Managers
Approve and manage property-manager accounts, reset passwords, and grant platform-admin access.
All Properties
Every property across all managers — oversight/support, read-only.
🇮🇹 Before your arrival — 2 steps required
Italian law requires tourist tax payment and guest ID registration before or at check-in.
1
Submit ID documents
2
Pay tourist tax
Check-in complete — explore your stay
WiFi
Rules
New Booking
New Property
This is your property's guest check-in link.
Guests open checkingin.fr/p/<this>, enter their arrival date and the access code you set below, and reach their check-in.
How to share it: send the full URL and the access code to guests in your Airbnb / Booking.com message — ideally as an Airbnb Scheduled Message so every guest gets it automatically.
• Use a name people recognise (e.g. casa-navigli) — not just the city, since you may have several properties in one city.
• It must be unique across all properties.
• Don't change it once you've shared it — any link already sent to guests will stop working.
Choosing Italy unlocks the 🇮🇹 Italy tab, where you set the tourist tax guests pay at check-in and your Alloggiati Web credentials for the automatic police registration. For France or Other, guests just submit their IDs — no tax step or police filing.
Calendar sync
Import bookings from Airbnb & Booking.com and give each platform your export link, so both stay collision-free. Syncs every few hours (not instant).
Calendar sync keeps every platform showing the same availability, so you never get a double booking.
Two directions:
• Import (in): paste each platform's iCal export URL above. We pull in their bookings every few hours.
• Export (out): copy your export links below into each platform's Import Calendar box. That platform then blocks the dates booked everywhere else.
Set up both directions on both platforms once, and Airbnb + Booking.com stay in sync automatically. Sync is periodic, not instant — leave a small buffer for same-day bookings.
The access code is the passkey guests type (alongside their arrival date) to open the check-in portal at your Guest check-in URL above. It stops strangers from viewing your address, WiFi and door info.
• Send it to guests with the check-in link in your Airbnb / Booking.com message.
• Pick something easy to type (e.g. Sunflower22); one code covers the whole property.
• Leave it blank to turn the code off — then the link alone opens the portal.
This is the photo shown at the top of the guest portal. You need a public web link (URL) ending in .jpg / .png — not a file from your computer.
Easiest ways to get one:
• Right-click a photo already on your Airbnb listing → Copy image address, and paste it here.
• Or upload the photo to a free image host (e.g. imgur.com, postimages.org) and copy the direct image link it gives you.
• Leave blank to use the default header.
This is the name guests see in the "From" line of the check-in emails we send on your behalf (e.g. Casa Navigli instead of GuestPortal).
• Leave it blank to use the property name automatically.
• The email address stays on our verified domain so messages don't land in spam — only the display name changes.
• Guests who reply reach your account email directly.
These settings apply only to Italian properties. Tourist tax and guest ID requirements vary by municipality.
The portal calculates the tax as rate × guests × nights (capped at the max nights below) and asks the guest to pay it by card during check-in, before they see the apartment info.
• The money goes straight to your own Stripe payout account — the platform never holds it.
• Set the rate to your municipality's amount; set children to 0 if they're exempt.
• Leave the adult rate at 0 to skip the payment step entirely (IDs are still collected).
The exempt/reduced age varies by municipality (e.g. under 12 in Como, under 18 elsewhere). Guests under this age are charged the children rate above (set that to 0 to exempt them). It's shown to guests so they count children correctly.
• Leave at 0 for no age rule — the children rate then applies to whatever count is entered, with no age shown.
Whether a platform remits the tourist tax for you varies by city AND by platform — e.g. in Milan Airbnb collects it but Booking.com does not. Tick each platform that collects it in your municipality:
• Guests who booked via a ticked platform are NOT charged again in the portal.
• Direct / Guest Portal guests are always charged here.
The WsKey is a security key that lets this app file on your behalf. Generate it once inside the Alloggiati Web portal:
Log in at alloggiatiweb.poliziadistato.it → Profilo / Gestione Certificato → generate the WebService key (Chiave / WsKey) → copy the long code here.
It's separate from your login password. If filings start failing with an auth error, the WsKey has expired — generate a new one and paste it here.
Only needed if your Alloggiati account manages more than one structure/apartment. It tells the Questura which one a filing belongs to.
Find it in the Alloggiati Web portal under your list of strutture / appartamenti — each has an ID number. Leave blank if you only have one structure.
How Alloggiati Web works:
When guests submit their IDs, the system automatically formats and sends the declaration to the Questura via your Italian proxy server. You can also trigger submission manually from the bookings list. Credentials are stored securely.
ROSS1000 is the regional tourist-statistics web service (via GIES). You log into GIES with SPID, then generate the web-service credentials (structure ID / idSWh + username + password) for system-to-system submission — enter those here. SPID itself is an interactive login (with 2FA) and can't be stored for automated calls, so the app uses these machine credentials, exactly like the Alloggiati WsKey. Leave blank if this property doesn't file ROSS1000.
Then use Test connection on the Compliance page. If GIES offers only SPID (no web-service credentials), download the movement XML from Compliance and upload it manually after logging in with SPID.
Save the property first, then test that your Alloggiati Web username / password / WSKey are valid.
Attach photos, videos or PDFs to a specific guest tab. Images and videos show inline; PDFs show as a download link. Max 10 files · 10 MB each.
Uploading…
Guest IDs
Need help?
Describe your issue and the property host will be notified by email.
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Sync calendars
Click "Sync now" to fetch the latest bookings from Airbnb & Booking.com.
The server will fetch your Airbnb & Booking.com iCal feeds and import any new bookings automatically.